Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
Contact Information
Reach out to us through email.
support@woosquare.io
sales@woosquare.io
Business Hours
When you can expect to hear from us.
Customer Support
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday: Closed
Sunday: Closed
Sales Team
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
Live Chat
Get immediate assistance from our support team.
Our live chat support is available during business hours for Pro and Enterprise plan customers.
Frequently Asked Questions
Quick answers to common questions.
What is the response time for support tickets?
We aim to respond to all support tickets within 24 hours during business days. Pro and Enterprise customers receive priority support with faster response times.
Do you offer phone support?
Currently, we primarily offer support via email and live chat. Phone support is available for Enterprise customers under specific circumstances.
How do I report a technical issue?
The fastest way to report technical issues is through the contact form above or via email to support@woosquare.io. Please include detailed information and screenshots if possible.
Can I request a feature?
Yes! We welcome feature requests. Please submit them through the contact form or directly via email. We regularly review customer suggestions for our product roadmap.